As far as Pit Boss customer service is concerned all I can tell you is that my experience was ridiculously awful.  I called Customer Support to ask a question about grate size and was routed into an automated system.   Every three minutes the automated system gave me two options to HANG UP the phone.  After 10 minutes and the third time the system asked me to, I hung up.
To start, let’s talk equipment. You don’t need to spend a lot, but you do need something reliable. I love my Pit Boss Memphis Wood Pellet Grill. It’s an all-in-one gas grill, charcoal grill, and electric smoker. And it’s available exclusively at Walmart! Since it has three cooking methods in one, I made the dinner you see all outside using this grill.
This grill produces fall off the bone ribs. I've also cooked a brisket to perfection. My only issue is that I have to clean it after every use. If it isn't cleaned properly (I remove all of the grates and use a shop vac to suction all ashes and unburned pellets) the pellets will back up and when they finally push through, you will have a huge flare up that will potentially burn whatever you are cooking as well as take the paint off the grill itself. Also, I find it works better if you set the dial to OFF and then back to whatever temperature you want. Other than those few quirks, I love this grill. I did find a larger Pit Boss after I bought this one, but it was about $150 more.
These grills are the convenient, clean and easy way to grill meat quickly. If you’re limited on space and budget electric grills are the perfect provider for your needs. The one downfall is that you don’t get the same flavor as you would with wood chips or charcoal; the benefits for some outweigh this negative, in that the meat itself still tastes great and it’s all in all, just so much easier.
Strangely, whenever you switch cooking temp, the auger runs continuously for four minutes before trying to adjust to the new set temp. This isn't so bad if you're going from low to high, but problematic in the opposite direction. We were slow smoking ribs when interrupted just as they passed the bend test and were ready to be sauced. Forgetting the controllers odd four minute drill, we turned the temp down from 225° to the lowest "Smoke" setting to hold them briefly. Luckily we returned within a few minutes to rescue the ribs. The continuous pellet feed had goosed temps to 400°! A serious flaw that should be corrected.

The grills that our Grills Forever team picked were chosen not only based on their efficiency and price, but in reference to customer satisfaction, as well as aesthetic appeal. Our in-depth analysis of all the Pit Boss reviews we found supplied us with reliable data that we were able to authenticate with the Pit Boss grills’ individual manual specifications.


Wood pellet grills look like standard barbecue grills but some with a separate firebox for making smoked meats that will also let you smoke vegetables and other ingredients. As Traeger and Pit Boss both get good reviews from customers, it’s important that you look at the top features of this grills and how each company compares in relation to those features.
As far as Pit Boss customer service is concerned all I can tell you is that my experience was ridiculously awful.  I called Customer Support to ask a question about grate size and was routed into an automated system.   Every three minutes the automated system gave me two options to HANG UP the phone.  After 10 minutes and the third time the system asked me to, I hung up.

You can use any brand of pellets in here, but we highly recommend finding some pellets that are 100% natural hardwood. You can get individual woods like apple, mesquite, hickory, and cherry. You can also get blends that contain various amounts of different hardwoods. In any case, the type of wood that you’re burning is going to influence the taste that the smoke adds to your food, and this pellet grill will work with any quality pellets – not just the ones made and sold by Pit Boss.
Warranty is available upon request from Pit Boss so you can rest assured of your grill’s longevity. Another benefit to this grill is the fact its sole fuel source lies in woodchips. There’s no need for anything else to fuel this amazingly comprehensive machine. If you’re not entirely familiar with woodchips, this machine has got you covered. Its automated system will control exactly the required amount of chips for an individual grill session, meaning you can spend more time getting on with your day.
Among all of Pit Boss’ gas grills, this unit has an impressive review frequency – meaning a lot of those who bought it were definitely satisfied with this grill. It has four racks – all porcelain-coated, making it very spacious and easy to clean, a separate chamber for wood chips so you can easily refuel without disrupting the smoking procedure, and a viewing window on the door to let you see just how well the cooking is proceeding without opening the cooking chamber. This grill uses dual burners for uniform cooking, and has a temperature range of 100 to 350 degrees Fahrenheit. Best of all, this grill is unbelievably priced at under $200 – which definitely makes it quite a steal!
You are correct, I do not KNOW if these grills will last. That is also the point that I am trying to make…we don’t know if they will last and I am not going to put down several hundred bucks on something that doesn’t have a solid track record. This is a new brand that only carries a one year warranty. Pit Boss is made by the exact same people who make grills that carry a three year warranty on the electronics and a five year warranty on everything else on their high end pellet grills. Danson KNOWS how to make a pellet grill that lasts and they decided that they would only back the Pit Boss for one year.
Accurate Temperature Control: The Davy Crockett has better temperature control that permits us to program a great deal more correct temperatures (one-degree changes possible) using their application (the control board permits us to alter temperatures 5 degrees at any given moment). It uses a PID controller […] controller to expect and fine micromanage the temperature by controlling the wood screw speed and the fan speed.
To begin, we sifted through over a thousand Amazon user reviews of over 20 different grills, all from different categories i.e. some wood pellet, some gas, etc. Every review was considered, from the best Pit Boss grill review to the worst Pit Boss grill review. As we did this, we narrowed down what features exactly drive users towards a satisfied purchase. We then gathered an average of what people tend to look for in a grill, what they feel they need from a grill, and what sort of results they got cooking with different grills.

A pellet grill like the Rec-Tec is a breeze to use; subsequently, you won’t need to manage a migraine when barbecuing or smoking. Most models now accompany an electronic start highlight, which means you don’t need to use gas or charcoal for grilling or smoking (Read here). Furthermore, with this element, you don’t likewise need to manage the temperature changes in the earth on the grounds that the unit will be lighted by its electric igniter whatever happens, and after that, it will begin warming and cooking your nourishment. Furthermore, regardless of you are a piece of a little or a major family unit, there is the correct model with the size perfect for your family’s cooking needs.


Pit Boss is a company worth trusting. They’re a large corporation built around quality, efficiency and meeting customer needs. They even allow you to register any product with their brand on their website, for full warranty and online manual access. So, even if you’ve decided on buying one of their grills elsewhere, you can rest assured they’ve got you covered. Although Pit Boss grills often come only partially assembled, you really only need a screwdriver and a tiny bit of time to fit the pieces together quickly and easily. For the wood pellet grills, Pit Boss stock their own range of flavored, all American wood pellets that you can buy not only from their website, but all across the web (they’re notoriously brilliant!)
Jump into summer with the Pit Boss Deluxe Wood Pellet Grill. Pit Boss brings the fun back to grilling with this heavy-duty grill with temperature range capabilities from 170–500 degrees Fahrenheit. With two levels of cooking racks, you can grill more at the same time and keep your foods in direct or indirect heat. An auto-ignition will have you up and grilling within seconds, and when you're done grilling, you can rely on the auto shutoff to wrap things up.
After only two weeks the auger jammed and quit turning. I stored the grill under a cover and had it under the eaves of my house. When I contacted Pit Boss customer service they said, "Even with a cover and being under the eaves, the pellets will still pull moisture out of the air. When those pellets get wet they can swell, and prevent the auger from turning." They included two pdf documents on how to disassemble the grill to include disconnecting wiring and circuit boards. If every time it rains, I'm going to clean out the auger, no thank you. No where in the instruction booklet does it say anything about not storing pellets in the hopper or it will clog the auger and will you have to spend the next week disassembling your grill.
But, who cares about all that!? How does it cook? I knew pellet grills could deliver the flavor based on my buddies’ samples. And they told me how easy it was, but I really didn’t believe it until I threw 4 split breasts and a rack of ribs on my Pit Boss for her maiden voyage. I LITERALLY did nothing, but my usual rubs and putting them on. After 2 hours on the chicken and 3 on the rib rack (Baby Back) at around 300 (then foil wrapped the rib for another half hour), I had PURE perfection. Every breast was evenly cooked according to size- and I never touched them (on my gas grill I have to constantly shuffle everything around for even the dream of even cooking (and pray for no flare-ups). I never had to flip either and the temperature was 160 top to bottom on the breasts when I pulled them. I have been cooking split breasts for 30 years…these were the best I have ever done- and all I had to do was drink beer. The ribs were smokey and had a REAL smoke ring. They didn’t “fall off the bone”, but just pulled away perfectly. SO good… honestly, this feels like cheating!
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