Be sure to read the manual before operating. There is vital information there, especially for the first fire up. One note that the manual does not mention, is that when you first fill the hopper, it takes several minutes for the pellets to reach the firebox. On your first "attempt", it is likely that the firebox will turn off before the pellets reach it, and you will think your grill is defective. Its not. Either "prime" the firebox with a small handful of pellets, or let it cycle once, unplug, and restart on "smoke" setting. You should always start the grill on "smoke" setting with the lid up until the initial smoke clears and you hear a nice "roar" of pellets burning...
The first 820 Deluxe Pit Boss sent was defective. It made a loud clanging sound and visibly shook with each clang. It quickly became obvious that something was wrong with the auger. Pit Boss took it back and sent another that worked fine. The exact reason for the clanging was never adequately explained. Recognizing the popularity of Pit Boss and lack of substantive complaints by owners, we give them the benefit of the doubt and are willing to accept this problem was an anomaly. We could not find any other account of a similar issue with Pit Boss, and indeed, the vast majority of buyers seem pleased.
They are unique in that they can function as a comprehensive smoking machine, as well as a convenient grill. They feature an offset chamber which you can load with your charcoal/wood, and a separate chamber for your food. This set-up means you can easily use them and top up your fuel without disturbing the smoke levels with the food. Even cooking is achieved by a small miracle called reverse flow technology. This really just means there’s a small perforated plate sliding between the food and smoke chamber at the perfect frequency to completely equalize the temperature.

Deluxe models have a unique arched drip plate, (above), which is found on many Louisiana smokers. Attempting to create a hot sear zone, a small plate is used to slide over openings in the larger arched plate to open or close direct exposure to the flaming firepot. The idea of exposing foods to the fire pot is used by several brands of pellet smokers. Generally it doesn't work well because the firepot flame is just too small to do much searing. Pit Boss is no exception. We placed a flight of chicken wings over the open slider, flipping occasionally while taking care not to move them from their original positions. As expected, only the few wings directly over the flame were seared,(below). The slider design dictates the absence of a flame diffuser over the firepot and one is not included with Deluxe models.
An even smoke means consistent temperature and control over the amount of smoke actually entering the chamber. This smoker accomplishes that through the integration of a single control knob, which allows you to control the temperature of both valves individually, meaning you can tailor exactly what you want quickly, and easily. Lighting the valves themselves, is also wonderfully simple – an ignition button situated just next to the control knob allows you to switch on the valves with just a push.
GrillGrates(TM) amplify heat, prevent flareups, make flipping foods easier, keep small foods from committing suicide, kill hotspots, are easier to clean, flip over to make a fine griddle, and can be easily removed and moved from one grill to another. You can even throw wood chips, pellets, or sawdust between the rails and deliver a quick burst of smoke to whatever is above. Every gas grill needs them.
We just bought a 700 today and am very frustrated. We sat for 4 hours trying to maintain the temperature. On smoke, it went as high as 450 and stayed.. and this continued on every temperature we tried. We set the “p” setting to all the different possibilities.. We finally gave up after trying to get it to maintain a 250 degree temp.. it kept going over 400.. I don’t understand and not to happy tonight. Anyone have these issues?
Ease of Use: At first, the unit appears somewhat mind boggling to use however when you get over it the first occasion when it turns out to be very simple. For one thing, there is a get-together video instructional exercise from the maker’s site for a less demanding get-together. Else, anybody that has used a BBQ before wouldn’t have any type of trouble with the unit.
This is a well-known brand so chances are high that you have owned or you own one right now. Basically, this is the best choice when it comes to home-based usages. These grills are great for home parties, for grilling in the backyard and etc. You will definitely going to enjoy using them. They are also simpler to use than the first brand here, so this is an advantage.
Kamado Grills are the Japanese, adorable egg-shaped equivalent of a grill. Kamado grills use wood as their primary fuel source and allow you to smoke and grill at the same time to an excellent standard. The thick walls of the vessel are also perfect for slow cooking, with the top and bottom air vents circumventing flow through the vessel using a large ceramic divide in the center of the ‘egg’. This ceramic insert pushes heat towards the edges of the vessel, and away from directly hitting the meat, this results in the most beautiful cook.
Operation of your Pit Boss Deluxe Wood Pellet Grill is easy. Simply load the pellet hopper with your favourite all-natural hardwood pellets and turn the dial to your desired pre-set temperature. Within minutes, the grill automatically lights the pellets, and adjusts itself to your desired cooking temperature between 180° to 500°F. The grill can maintain that temperature all day, granted there’s always pellets. It’s that easy. Experience real wood-fired flavor with Pit Boss.

***Update 2...Now over a year in. I have easily fired this beauty up at least 150 times...yes, 2-3 times a week. With the cover, the care, and occasional, deep clean (just deep cleaned it for the 4th time..about a 1-2 hour simple process) it honestly looks like it did the day I set it up and works just as well. My pizza is the talk of my son's youth group buddies (don't want to tell them its Wal-Mart take and bake) and I can now cook/smoke/grill literally anything on this pit. My biggest problem now, if you read below about not using my 4K Cal Flame gas grill anymore (STILL haven't since), is that my wife if busting my chops to tear out my original 'outdoor kitchen' to free up more space on the patio! I'll keep making excuses to avoid that, but truth be told, this pit rendered my Cal Flame useless. Not one complaint...don't hesitate to buy this pit (remembering the $400 target price).***