PRO: Grill is well built and assembly is straight forward. CONS: Grill exceeds selected temp by at least 40 degrees before settling in at selected temp. (Settling is a strong word, it continues to move between 25 degrees over and under selected temp) One time I saw 75 degrees over selected temp. I called customer service about the 40 degrees over and was told that is "normal" After three uses, grill wouldn't hold selected temp, temp kept falling. Turned off and cleaned. That fixed it. Cleaning this thing is a pain. Poor design. Now I clean burner before every use. Major pain. When smoking, it will not hold temp well. Bottom line: This is not the set it, and forget it Grill/smoker I was hoping for. It may be going back to Walmart

Bought the smoker about 6 months ago - haven't started the gas grill since! I still have a propane smoker at the campground - going to try and sell that because we love the pit boss that much. We've smoked ribs, pork loin, prime rib, steaks, pizza and one of my favorites was smoked cheese. By turning up the"p"setting we were able to keep the temp down to around 80-95 degrees. We've smoked food in 90 temps all the way to 20 below zero it's no joke. Absolutely love the pit boss!
Pit boss wood pellet grills make it easy to prepare and serve the finest in wood-fired gourmet goodness. Using 100% all natural cooking-grade wood barbecue pellets for fuel, no gas, propane or charcoal is needed! turn a simple dial to start the grill and you can sear a steak, bake pizza or cookies, smoke jerky, ribs or brisket, all with natural flavored wood pellets. With a dynamic range of cooking temperature from 180 degree to 500 Degree, you have complete control with the turn of a dial. The digital control board, along with the oven-like meat probe, result in precise cooking control. Fan forced convection cooking seals in meat juices and eliminates the need for a rotisserie. Offering 820 square Inch of cooking surfaces the pit boss 820 has plenty of room cook a wide variety of food with the amazing flavor offered by 100% natural wood pellets.
Pit Boss Wood Pellet Grills are fueled by all natural BBQ wood pellets. The digital control board ignites the grill and allows you to set the cooking temperature from 180° to 500°F. Fan forced convection cooking eliminates the need for a rotisserie and creates a versatile environment for grilling, roasting, smoking, braising, searing and baking. The 820 features a Flame Broiler as standard; this adds the option to grill directly over an open flame when direct heat is needed. The Pit Boss 820 features a large 820 sq. in. total cooking surface: 580 sq. in. main and 240 sq. in. removable upper rack. With complete structural strength and durability, the Pit Boss 820 is made to last.

This grill has a very wide temperature range, allowing you to grill between 150-700F; a huge leap. The digitally controlled burner system ensures that you’re in full control of temperature changes, this adds an air of both convenience and safety that we feel customers would find very helpful. One small sacrifice to make with this wonderful grill is the cooking space. It is slightly smaller than average; but unless you’re planning on cooking for a huge team of people, it’s more than manageable. You could even argue the smaller cooking space to be more practical; as you’re left with less fuel to use, and less mess to clean.
I got this for father's day 2017, I've put 120 lbs of pellets through mine. Overall it is great, good price for the money, sear plate is nice for grilling. After a long Texas summer with a lot of use, it now struggles to hold at 225. It will either run at 205 or 235. It used to hold like a champ. I started using a Therm Pro TP08 Dual Probe to confirm and it's showing the same thing. I've tried playing with the P settings but nothing works. My only other complaint is that the paint burned off of the outside underneath. Called customer service, left a couple voicemails, and never got a call back.
Pit Boss has a vast array of grills, ranging from ceramic to gas to pellet grills. Not to mention the vertical smokers and smoking grills. We know you don’t have all the time – and the resources – in the world to research or try out every single one of them in order to decide what’s best for you. That’s why we decided to do the dirty work ourselves. We did our homework, researched users’ reviews and recommendations, and came up with the best Pit Boss grills according to type. You’re welcome.

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You then simply select your desired temperature via the digital controls and relax, safe in the knowledge that the temperature will stay steady and there won't be any dreaded hot or cold spots. This consistence is achieved through the efficient temperature control system and automated auger. This ensures a deep smokey flavor is embedded in your meat every time.
Strangely, whenever you switch cooking temp, the auger runs continuously for four minutes before trying to adjust to the new set temp. This isn't so bad if you're going from low to high, but problematic in the opposite direction. We were slow smoking ribs when interrupted just as they passed the bend test and were ready to be sauced. Forgetting the controllers odd four minute drill, we turned the temp down from 225° to the lowest "Smoke" setting to hold them briefly. Luckily we returned within a few minutes to rescue the ribs. The continuous pellet feed had goosed temps to 400°! A serious flaw that should be corrected.

The full capacity of this smoker is 7.0 cu ft, it’s total shipping weight is 160lbs and the item itself measures around 28 x 29 x 58.5 inches. The hopper has been innovatively repositioned optimizing space. The hopper is very efficient and allows you to maintain use of the smoker grill for over 24 hours, meaning that you can slow cook safely within the perfectly insulated walls. The igniter itself is also automated, meaning that it will both start and shut off automatically and quickly.

Convection is achieved using a number of techniques. Air is fan forced into the grill and channeled throughout by our arched flame broiler. Our exhaust design allows air to circulate evenly along the length of the grill and to the top shelf. This combination allows us to achieve uniform heat throughout the unit whether your smoking at 170°F or cooking all the way up to 600° Fahrenheit.
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