I got this for father's day 2017, I've put 120 lbs of pellets through mine. Overall it is great, good price for the money, sear plate is nice for grilling. After a long Texas summer with a lot of use, it now struggles to hold at 225. It will either run at 205 or 235. It used to hold like a champ. I started using a Therm Pro TP08 Dual Probe to confirm and it's showing the same thing. I've tried playing with the P settings but nothing works. My only other complaint is that the paint burned off of the outside underneath. Called customer service, left a couple voicemails, and never got a call back.
Pit Boss has a vast array of grills, ranging from ceramic to gas to pellet grills. Not to mention the vertical smokers and smoking grills. We know you don’t have all the time – and the resources – in the world to research or try out every single one of them in order to decide what’s best for you. That’s why we decided to do the dirty work ourselves. We did our homework, researched users’ reviews and recommendations, and came up with the best Pit Boss grills according to type. You’re welcome.
PRO: Grill is well built and assembly is straight forward. CONS: Grill exceeds selected temp by at least 40 degrees before settling in at selected temp. (Settling is a strong word, it continues to move between 25 degrees over and under selected temp) One time I saw 75 degrees over selected temp. I called customer service about the 40 degrees over and was told that is "normal" After three uses, grill wouldn't hold selected temp, temp kept falling. Turned off and cleaned. That fixed it. Cleaning this thing is a pain. Poor design. Now I clean burner before every use. Major pain. When smoking, it will not hold temp well. Bottom line: This is not the set it, and forget it Grill/smoker I was hoping for. It may be going back to Walmart